Why is uptime monitoring important?
Uptime monitoring is the practice of continuously asking one question on your users' behalf: is this service working right now? Instead of waiting for a customer to report a problem, checks run on a schedule from outside your own network and tell you the moment the answer changes. It answers three things a dashboard inside your own infrastructure cannot:
- Is my service reachable? Can users actually get to it, from where they are?
- Is it fast enough? Are response times inside the range you promised?
- Is it correct? Is it returning the data you expect, not just a 200?